Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to TwoPulse. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service monitoring platform.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address, username, and password. We use this information to provide you with access to our services and to communicate with you about your account.
2.2 Service Monitoring Data
We collect information about the services you monitor, including service URLs, health check results, latency data, and status codes. This data is used solely to provide our monitoring services.
2.3 Usage Data
We automatically collect information about how you interact with our platform, including IP addresses, browser type, device information, and usage patterns. This helps us improve our services and ensure security.
3. How We Use Your Information
- To provide, maintain, and improve our monitoring services
- To send you alerts and notifications about your monitored services
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to access, update, or delete your personal information. You can also opt out of certain communications from us. To exercise these rights, please contact us through our contact page.
7. Third-Party Services
We may use third-party services to help us operate our platform and provide our services. These services are bound by their own privacy policies and are only used to the extent necessary to provide our services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at our contact page.